NellyFurtadoStore.com may use any information you submit to us about yourself during your visit in order to provide you with the ultimate web experience, while keeping you up to date with the latest information about Nelly Furtado and the site. Please note that your information is not shared with any other party, except as strictly necessary to process membership applications and merchandise orders, or as required by law. We understand your need to maintain your privacy when using the internet.
Information we collect and how we may use it:
We may collect both personally identifiable (name, email, address, credit card information) and non-personally identifiable (gender, zip code, country, age) information.
Personally identifiable information that we may collect may include credit card numbers, address and billing information, which will enable us to process and charge your credit card account for your fan club membership applications and/or merchandise orders.
If you sign up on the mailing list, enter contests, complete surveys, or use our forums, we may request your contact information (name, email address, date of birth, zip code, gender, country and language preference, etc.).
The mailing list is our newsletter that informs you of any events, upcoming shows, and important news. The contest information will be used to notify winners and be able to award prizes. We may use survey information that we gather to monitor and improve the website for our users.
The only information that we may disclose to a third party vendor would be aggregate non-personal information, such as statistics and demographics. This may include demographic information (gender, general location, age, sales and traffic patterns), but this information is NEVER identifiable. We do not sell, trade, donate, or rent personal information...EVER!
Cookies
Cookies are non-personally identifiable information, small pieces of information stored by your browser on your hard drive. They are not programs and cannot be used to read any data or files on your computer and it is unlikely that a cookie will cause a virus. They are used to make viewing our website easier by saving your preferences and password, so you don't have to re-enter it each time you visit our site. Cookies also enable us to gather the amount of times a user has visited our website and the pages that are viewed. We do this in order to better our website. This gives us information as to what is interesting on our site and drives traffic to it and what doesn't.
If you wish not to accept cookies, simply choose the "disable your cookies" option on your web browser, as most web browsers are automatically set up to accept cookies. Please keep in mind that this will erase any personalized preferences you have set up and it may be difficult to complete transactions, such as purchasing merchandise, renewing or signing up.
Limits of Liabilities and Legal Process:
We may be forced to disclose personal information in response to legal matters or should the law require it. This would be an unlikely situation, but information could be requested due to a subpoena, court order, or law enforcement agency's request.
Security Statement
Credit-card security is top of mind for consumers who shop on the Internet. That's why we use the latest server authentication and data encryption technology to ensure every transaction you make on our site is 100% secure. Plus, we safeguard your account information on the secure portion of our Web site, behind the firewall.
Your private information remains just that private. This allows you to shop for your favorite entertainment merchandise with complete confidence and peace of mind.
If you prefer to make purchases by phone, please call us at 1 877 726 6663. Any of our customer-service representatives will be happy to help you with your order.